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Vocational Areas

Customer Care Executive


Customer Care Executive

NCS CODE: 5244.0301 | GN007

Customer service executives are often responsible for handling customer complaints and concerns.

SKILLS REQUIRED:
  • Persuasive Speaking Skills
  • Empathy
  • Adaptability
  • Ability to Use Positive Language
  • Communication Skills
  • Rapport Building
  • Problem Solving
SUCCESS STORY

Saurabh Sood

Saurabh Sood is an entrepreneur and founder of Nature Homes, a company that builds wooden houses. He has done his Bachelor's in Computer Science from Delhi University. Sood, now 33 years, began his career in 2009 with Intelenet Global Services as a call centre executive. His company has a current turnover of Rs 1.5 crore.*


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